How do I fix error code 5C on my Samsung WW22N6850QX?

1. undefined: 1. Check drain pump motor resistance: approximately 182 to 222 Ohm between terminals 2. undefined: 2. Check whether pump motor revolutions are restrained by foreign material 3. undefined: 3. Check same for natural drain process 4. undefined: 4. Check wire connections and verify terminal contacts are correct 5. undefined: 5. If drain pump operates abnormally/intermittently when water temperature is high, note that behavior 6. undefined: 6. Check if motor revolutions restrained by freezing — remove ice as directed 7. undefined: 7. Separate drain filter and check for foreign objects inside pump (coins, buttons, etc.) 8. undefined: 8. Check wire driving the pump for loose connections

Samsung WW22N6850QXWasher

Error Code 5C

Q: What does error code 5C mean on a Samsung WW22N6850QX?

The washer cannot pump the water out. Pump motor impeller damaged internally; Wrong voltage supplied to parts (220V to 110V unit); Drain hose is clogged with foreign material or injection error; Clogged with foreign material (rubber bands, bills, cotton, hair pins, coins); Water pump terminal not connected; Freezing in winter season; Part fault; Main PCB fault

The washer cannot pump the water out.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Pump motor impeller damaged internally; Wrong voltage supplied to parts (220V to 110V unit); Drain hose is clogged with foreign material or injection error; Clogged with foreign material (rubber bands, bills, cotton, hair pins, coins); Water pump terminal not connected; Freezing in winter season; Part fault; Main PCB fault

What actually causes this:

Almost always caused by a clogged debris filter or something like a coin, hair pin, or sock blocking the drain pump.

First Thing to Check

Open the small door or panel at the bottom-front of the washer, place a towel down, and unscrew the debris filter to check for and remove any objects.

Parts Involved

Drain PumpDrain HoseDebris FilterMain PBA (Assy Kit)

How to Fix

1
1. Check drain pump motor resistance: approximately 182 to 222 Ohm between terminals
2
2. Check whether pump motor revolutions are restrained by foreign material
3
3. Check same for natural drain process
4
4. Check wire connections and verify terminal contacts are correct
5
5. If drain pump operates abnormally/intermittently when water temperature is high, note that behavior
6
6. Check if motor revolutions restrained by freezing — remove ice as directed
7
7. Separate drain filter and check for foreign objects inside pump (coins, buttons, etc.)
8
8. Check wire driving the pump for loose connections