Error Code 3C5
The motor is drawing too much power or not reaching the right speed.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 3C5
What This Means
Over current occurs during motor operation; Current sensing error during motor operation; Command RPM compared to current RPM difference over 100 RPM; IPM temperature values abnormally high
What actually causes this:
Usually caused by overloading the drum or a failing motor bearing that creates extra resistance.
First Thing to Check
Reduce the laundry load significantly and restart the cycle.
Parts Involved
How to Fix
- 1
1. Check motor power connector terminal connections and contacts
- 2
2. Verify motor power cable and connector are present
- 3
3. Check if overloaded with too much laundry
- 4
4. If hall sensor terminal is faulty, replace the hall sensor
- 5
5. Check whether stator of motor cover is damaged
- 6
6. Check for coil disconnections due to foreign material
- 7
7. If PBA control circuit is faulty, replace the PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WW22N6850QX Series Washers (2018) (2018–present)
Related Error Codes
The incoming water is too hot for the selected delicate cycle.
The main board and motor inverter have lost communication.
The sensor that measures how much detergent is left has failed.
The sensor that measures how much fabric softener is left has failed.
The washer cannot detect the water level correctly.
The washing machine motor is not spinning properly.
The washer is not getting water or not getting enough water.
The washer cannot pump the water out.