Error Code HC1
The heater got dangerously hot because there was no water in the drum.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Water level sensor operated without water due to freezing; Temperature sensor at bottom of heater detected 100-150C; Heater activated with no water in tub
What actually causes this:
The water supply froze in winter, so the heater turned on with an empty tub and overheated.
First Thing to Check
Check if your water supply pipes are frozen. If it is cold outside, feel the water hoses at the back of the washer — if they are stiff or icy, they are frozen.
Parts Involved
How to Fix
- 1
1. Check if water supply is frozen
- 2
2. Check water level sensor operation
- 3
3. Check heater resistance: 25.19 to 27.84 Ohm
- 4
4. Check temperature sensor at bottom of heater
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
Other Error Codes for WW22N6850QX
The main board and motor inverter have lost communication.
The washer cannot detect the water level correctly.
The washing machine motor is not spinning properly.
The motor is drawing too much power or not reaching the right speed.
The washer cannot pump the water out.
The control panel and the main computer board are not communicating.
The main computer and motor driver boards are not communicating.
The washer's WiFi module is not communicating with the main board.