Error Code AE

Leakage Error — water detected in base pan (float/safety switch triggered)

Also displayed as: AE

What This Means

Door gasket loose or fallen off; Float assembly stuck; Seal assembly not correctly seated on sump; Unit not leveled; Wrong detergent causing excessive suds; Door opened during cycle; Excessive water in tub (inlet valve or air guide fault); Main PCB fault

How to Fix

1. 1

   Step 1: Tilt the machine and drain water from the base pan.

2. 2

   Step 2: Inspect the base — check sealing of drain hose, pump casing assembly, and vario motor for source of leakage.

3. 3

   Step 3: Check and level the machine using a digital level (should be perfectly level side-to-side and front-to-back).

4. 4

   Step 4: Verify installation bracket is properly installed per installation instructions.

5. 5

   Step 5: Check door gasket — if loose or missing, replace door liner assembly.

6. 6

   Step 6: Check float (safety switch) assembly — if stuck in triggered position, replace safety switch assembly.

7. 7

   Step 7: Confirm customer is using dishwasher-rated detergent (not hand dishwashing liquid).

8. 8

   Step 8: Verify the seal assembly is properly seated and clamped to the sump.

9. 9

   Step 9: Check whether there is too much water in the tub after normal fill — if yes, replace inlet valve or air guide.

10. 10

    Step 10: If no cause found, replace main PCB assembly.

11. 11

    Note: For AE errors, document in the repair report: level check result, detergent type, whether door was opened during cycle, cycle frequency, inlet water temperature, and number of cycles run since error appeared.