Error Code 9CA1
The compressor is getting incorrect voltage
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9CA1 / 9CA2
What This Means
Under or over voltage supplied to the dryer; Plug receptacle is used (voltage drop); Main PBA fault (sometimes)
What actually causes this:
A power supply issue affecting the heat pump compressor — may be an outlet problem or internal electrical issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions
- 2
2. Measure voltage at the internal power terminals during operation
- 3
3. Eliminate any plug receptacles or extension cords
- 4
4. If voltage is correct, suspect Main PBA fault
Other Error Codes for DV25B6900HW
A secondary temperature sensor is giving bad readings
A fourth temperature sensor is reading abnormally
The compressor temperature sensor detected a problem
Your dryer's temperature sensor isn't reading correctly
A fifth temperature sensor is reading incorrectly
The drum motor temperature sensor detected a problem
A button on the control panel is stuck or shorted
The heat pump compressor has stopped working