Samsung Dishwashers2023–present

Error Code 4C

The dishwasher isn't getting enough water

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C

What This Means

Water supply valve is closed or partially closed; Water supply pressure is too low; Aqua stop device is malfunctioning; Case brake fails to detect flow meter pulses; Foreign material blocking water supply line or water valve filter; Water valve coil is defective (open circuit); Main PBA water valve relay is defective

What actually causes this:

The water supply valve under the sink is turned off, or a filter screen is clogged with debris

First Thing to Check

Make sure the water supply valve under your kitchen sink is fully open

Parts Involved

Water ValveAssy Guide Water-SubMain PBACase Brake

How to Fix

  1. 1

    1. Check whether the water faucet is open

  2. 2

    2. Check whether the water supply has been cut off

  3. 3

    3. Check for foreign material in the water supply line and water valve filter — clean filter with a brush

  4. 4

    4. Check the connection for the water valve connector — reconnect if loose

  5. 5

    5. Measure water valve coil resistance (disconnect connector first) — normal: approx. 990 ohms +/-10% (890-1089 ohms)

  6. 6

    6. Check whether the water supply stops after water is supplied for 20 seconds — if faulty, replace water valve and Assy guide water-sub

  7. 7

    7. Check whether the water supply stops after 60 minutes — check water supply pressure (greater than 0.5 bar); if faulty, replace water valve and Assy guide water-sub

  8. 8

    8. Check water valve relay on Main PBA — measure voltage between Blue wire (Number 6) of CN401 and Red wire of CN101 connector — normal: 110-120V while operating

  9. 9

    9. Check the Power Relay — see Power Relay check procedure

This Error Applies To

Samsung DW80R9950U Series Dishwashers (2023) (2023–present)

Service manual exact match: DW80R9950UG/AAService manual exact match: DW80R9950US/AC

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