Samsung Dishwashers2023–present

Error Code 5C

The dishwasher can't drain the dirty water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Foreign object entered the drain pump causing it to jam; Drain pump motor is defective; Main PBA is defective; Inverter PBA is defective; Drain hose is clogged or kinked

What actually causes this:

Food debris or a foreign object is clogging the drain pump or drain hose

First Thing to Check

Check and clean the filter at the bottom of the dishwasher — also check the drain hose under the sink for kinks

Parts Involved

Drain PumpDrain HoseMain PBAInverter PBA

How to Fix

  1. 1

    1. Check for foreign material in the drain hose and drain pump — remove any blockage

  2. 2

    2. Check the connections for the drain pump connector — reconnect if loose

  3. 3

    3. Measure drain pump coil resistance (disconnect connector first) — normal: approx. 88 ohms +/-7% (81.8-84.2 ohms)

  4. 4

    4. Check the operating LED (red) on the Main PBA — normal: fully on while operating. If not, replace Inverter PBA Assy

  5. 5

    5. Check for condensation on the PBA — remove any moisture if present

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80R9950U Series Dishwashers (2023) (2023–present)

Service manual exact match: DW80R9950UG/AAService manual exact match: DW80R9950US/AC

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