Error Code 7C
The water direction control motor for the Waterwall feature isn't working
Moderate
Address soon - your appliance may not work properly
Also displayed as: No display
What This Means
Motor gear is defective or stripped; Sensor vane is defective; Vane is physically blocked by debris or dish; Motor vane connector is disconnected
What actually causes this:
The Waterwall vane motor gears are worn or the position sensor is dirty
First Thing to Check
The dishwasher will still clean dishes but without the Waterwall sweep feature — call for service when convenient
Parts Involved
How to Fix
- 1
1. Check the connections for the motor vane and sensor vane connectors — reconnect
- 2
2. Measure motor vane coil resistance (disconnect first) — CCW: Red to Black wire, CW: White to Black wire — normal: approx. 1.625-1.796 k-ohms
- 3
3. Check sensor vane position sensing — Brown wire to Black wire: Sensor ON = 0V, Sensor OFF = 5V
- 4
4. Adjust Motion Assy and identify fault — if faulty, replace Motion Assy
- 5
5. Check motor vane relay operation on Main PBA — CCW: voltage between pin 8 (White) of CN401 and Red wire of CN101 — CW: voltage between pin 7 (Red) of CN401 and White wire of CN101 — normal: 110-120V while operating
- 6
6. Check the Power Relay — see Power Relay check procedure
This Error Applies To
Samsung DW80R9950U Series Dishwashers (2023) (2023–present)
Related Error Codes
The dishwasher isn't getting enough water
Water is getting into the dishwasher when it shouldn't be
The main control board and the motor control board can't communicate
The dishwasher can't drain the dirty water out
The dishwasher tried multiple times to drain but keeps failing
The water distribution motor that directs spray isn't working properly
The water temperature sensor isn't reading correctly
The heating element isn't warming the water