Error Code 9C1/9C2
The electrical power coming to the dishwasher is too high or too low
Moderate
Address soon - your appliance may not work properly
Also displayed as: No display, changes to pause
What This Means
High or low voltage supplied to the dishwasher; Power supply brownout or blackout; Electrical circuit issue in the home
What actually causes this:
A power surge, brownout, or unstable electrical supply is causing the dishwasher to shut down for protection
First Thing to Check
Check if other appliances on the same circuit are working — if there was a power flicker, just restart the dishwasher
Parts Involved
How to Fix
- 1
1. Check the voltage of the power outlet — normal: 120V
- 2
2. Check for other appliances on the same circuit causing voltage drops
- 3
3. Check power cord connections
- 4
4. If voltage is normal, check Inverter PBA for damage
- 5
5. If voltage fluctuations are confirmed, recommend dedicated circuit
This Error Applies To
Samsung DW80R9950U Series Dishwashers (2023) (2023–present)
Related Error Codes
The dishwasher isn't getting enough water
Water is getting into the dishwasher when it shouldn't be
The main control board and the motor control board can't communicate
The dishwasher can't drain the dirty water out
The dishwasher tried multiple times to drain but keeps failing
The water distribution motor that directs spray isn't working properly
The water temperature sensor isn't reading correctly
The heating element isn't warming the water