Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Power cord not connected properly; Electrical outlet not working properly; Low or unstable voltage from utility; Faulty outlet or wiring; Voltage sense circuit fault on PCB
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check if power cord is connected properly
- 2
2. Check if the electrical outlet is working properly
- 3
3. Measure voltage at the outlet: should be 120V/240V
- 4
4. If the information code remains, contact a Samsung service center
This Error Applies To
Samsung DV53BB8900HD Series Dryers (2022) (2022–present)
Related Error Codes
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The drum motor controller isn't communicating properly
Your dryer's temperature sensor isn't reading correctly
Your dryer isn't heating properly or is overheating
A secondary temperature sensor is giving bad readings