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Samsung Ovens & Ranges

Error Code C-d0

Touch panel/keypad interface failure

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-d0

What This Means

Shorted keypad cable connectors; Damaged LCD sub PCB circuits; Defective control PCB (Touch control PCB and glass); Short circuit between keypad and cable; Defective keypad assembly

What actually causes this:

Moisture in connector, short circuit, or control PCB failure

First Thing to Check

Inspect keypad connector and cable for moisture or corrosion

Parts Involved

Keypad cableLCD Sub PCBTouch control PCBKeypad assemblyControl board connectors

How to Fix

  1. 1

    Disconnect power

  2. 2

    Remove keypad cable from sub PCB

  3. 3

    Check for shorted cable connectors and damage to LCD pcb

  4. 4

    Verify continuity and resistance between keypad and cable

  5. 5

    Check for water damage or moisture in connectors

This Error Applies To

Samsung DOP36C86DL Series Ovens & Ranges

Service manual exact match: DOP36C86DLService manual exact match: DOP48C96DLService manual exact match: DOP48C86DL

Related Error Codes

C-20

Temperature sensor failure - open circuit

C-31

PCB over-temperature condition

C-70

Steam temperature sensor failure

C-72

Steam drain system failure - water not draining

C-d1

Door lock mechanism failure

C-21

Temperature overshoot - sensor or control failure

C-23

Temperature probe failure - short circuit

C-F2

Touch panel communication failure

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