Error Code C-31
Temperature safety limit exceeded
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: C-31
What This Means
Temperature sensor malfunction; Heater relay stuck closed; Uncontrolled heating condition
What actually causes this:
Failed temperature sensor sending false high signal or heater relay unable to cut power to heating elements
First Thing to Check
Check NTC200 sensor for physical damage
Parts Involved
How to Fix
- 1
Disconnect power and open back cover
- 2
Check NTC sensor status for physical damage or soldering condition
- 3
Check heater relay resistance
- 4
Check for heater short circuit
This Error Applies To
Samsung DOP36P86DLS Series Ovens & Ranges
Related Error Codes
Meat probe temperature sensor is shorted
Main PCB internal temperature sensor failure
Temperature sensor open or shorted
User control button activated continuously
Display/touch panel communication lost
Oven temperature exceeds 650F (343C) or loses heating control
Cooling fan motor unresponsive
Drain pump inactive or water not draining from steam chamber