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Samsung Ovens & Ranges

Error Code C-72

Water draining issue - water level sensor detects remaining water after maximum draining time

Moderate

Address soon - your appliance may not work properly

What This Means

Ground wire loose on steam generator; Pump motor not operating; Faulty pump motor connection; Main PCB malfunction

How to Fix

  1. 1

    Check ground wire on steam generator

  2. 2

    Check pump motor operation and wire connection

  3. 3

    Repair drain pump motor connection

  4. 4

    If problem persists, replace Main PCB

This Error Applies To

Samsung NQ70M7770D Series Ovens & Ranges

Service manual exact match: NQ70M9770DService manual exact match: NQ70M7770D

Related Error Codes

C-d0

Keypad keys are shorted

C-d1

Door lock is mispositioned

C-F0

Communication between Main and Sub PCB is interrupted

-dC-

Partition inserted or removed while oven is operating

C-F2

Communication between Main and Touch PCB is interrupted

C-10

Gas sensor value out of range (below 5 or above 250)

C-70

Steam sensor is open or shorted when steam mode is on

C-A2

Cooling motor is operating abnormally

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