Samsung Ovens & Ranges2015–present

Error Code C-d0

Shorted touch keypad — a key on the glass touch control panel is shorted or stuck

Moderate

Address soon - your appliance may not work properly

What This Means

Keypad cable not properly inserted into main PCB connector; Short circuit between main PCB and connector or keypad cable; Short between Touch film pin and Assy PBA connector pins

How to Fix

  1. 1

    Disconnect power. Take out the Assy Touch panel from the display PCB.

  2. 2

    Check whether between connector pin and pin on display PCB there is a short circuit.

  3. 3

    If short found on display PCB: repair the area of the circuit with shorted connector pins on Main PCB. Repair or replace the board if damage or circuit is shorted between micom and connector.

  4. 4

    If display PCB pins are OK, check whether Touch film pin and pin on Assy PBA has a short circuit.

  5. 5

    If Touch film is shorted: replace or repair the control box.

  6. 6

    Check that keypad cable is inserted into connector of main PCB.

  7. 7

    Check for short circuit between main PCB and connector or keypad cable.

  8. 8

    If no problem with connector on main PCB or keypad cable, replace Main PCB.

This Error Applies To

Samsung NX58M9420S Series Ovens & Ranges (2015) (2015–present)

Service manual exact match: NX58M9420SSService manual exact match: NX58T9420SSService manual exact match: NX58R9420SSService manual exact match: NX58H9500W*Service manual exact match: NX58H9420SSService manual exact match: NX58M9420SService manual exact match: NX58*9420S*Service manual exact match: NX58H9500W

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