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Samsung Refrigerators2019–present

Error Code 13

Outside humidity sensor is broken

Moderate

Address soon - your appliance may not work properly

Also displayed as: 13c

What This Means

Sensor slipped out of housing; Wire cut; Wire short circuit; Humidity reading out of range

What actually causes this:

Humidity sensor in door hinge failed from moisture

First Thing to Check

Check the hinge connector for corrosion or moisture

Parts Involved

Ambient-Humidity SensorHINGE CONNECTOR

How to Fix

  1. 1

    Measure voltage between HINGE CONNECTOR #2 and #4

  2. 2

    Voltage should be between 4.5V and 1.0V

  3. 3

    Check hinge area for moisture

  4. 4

    Verify connector cleanliness

This Error Applies To

Samsung BRF425200AP Series Refrigerators (2019) (2019–present)

Service manual exact match: BRF425200AP/AA

Related Error Codes

9

FlexZone compartment sensor failed

7

Pantry compartment temperature sensor failed

2

Fridge temperature sensor is broken or disconnected

5

Fridge defrost sensor is not working

1

Freezer temperature sensor is broken or disconnected

6

Outside temperature sensor is broken

11

FlexZone defrost sensor is not working

4

Freezer defrost sensor is not working

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