Samsung Refrigerators

Error Code 37

The FlexZone temperature is running too cold

Moderate

Address soon - your appliance may not work properly

Also displayed as: 37

What This Means

CV zone temperature sensor reading incorrectly; CV zone mode not functioning correctly; Thermostat setting too low

What actually causes this:

The FlexZone temperature setting is too low or the sensor is not responding

First Thing to Check

Check the FlexZone mode setting — adjust to a higher temperature and see if it responds

Parts Involved

CV Zone Temperature ThermistorMain PCB CN30

How to Fix

  1. 1

    1. Check voltage between Main PCB CN30 pins 11 and 12 for 4.1V to 0.8V range

  2. 2

    2. Verify CV zone mode setting is correct

  3. 3

    3. Check if temperature sensor is responding to mode changes

  4. 4

    4. Replace sensor if reading is incorrect

This Error Applies To

Samsung RF22M9581 Series Refrigerators

Service manual exact match: RF22M9581Service manual exact match: RF28M9580

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