Samsung Refrigerators2010–present

Error Code

The Flex-Zone compartment got too warm

Moderate

Address soon - your appliance may not work properly

Also displayed as: Flex-Zone compartment abnormal high-temperature indicator blinks

What This Means

Flex-Zone door left open; Damper not controlling air flow properly; Cool Select damper heater not operating

What actually causes this:

The Flex-Zone door was left open or the damper isn't working properly

First Thing to Check

Close the Flex-Zone door and check that the damper moves when you change the temperature setting

Parts Involved

Flex-Zone ThermistorMotor DamperPantry Damper Heater

How to Fix

  1. 1

    1. Close Flex-Zone door firmly

  2. 2

    2. Check that Flex-Zone compartment is cooling

  3. 3

    3. Verify damper opens and closes when temperature setting changes

  4. 4

    4. Allow 30 minutes for temperature to normalize

This Error Applies To

Samsung RF23R6 Series Refrigerators (2010) (2010–present)

Service manual exact match: RF23R6201AAService manual exact match: RF23R6201EDService manual exact match: RF23R6201AZService manual exact match: RF23R6301AAService manual exact match: RF23R6201BZ

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