Samsung Refrigerators2022–present

Error Code FZ-HIGH-TEMP

Freezer temperature is abnormally high

Moderate

Address soon - your appliance may not work properly

Also displayed as: Freezer temperature indicator blinks

What This Means

Door left open for extended period; Hot food placed in freezer; Compressor not running; Defrost cycle running with door open; Failure of cooling system

What actually causes this:

The freezer has gotten too warm, usually because the door was left open or something hot was put inside.

First Thing to Check

Make sure the freezer door is fully closed and nothing is blocking it from sealing.

How to Fix

  1. 1

    Check if door has been left open or recently had hot food added

  2. 2

    Allow compartment to return to normal temperature with door closed

  3. 3

    If error does not clear after 30 minutes of normal operation, investigate compressor and fan operation

  4. 4

    Verify compressor is running (manual operation mode)

This Error Applies To

Samsung RF25C5 Series Refrigerators (2022) (2022–present)

Service manual exact match: RF25C5151SR/AAService manual exact match: RF25C5151**Service manual exact match: RF25C5551**Service manual exact match: RF25C5551SR/AA

Need more help with your Samsung refrigerators?