Error Code 14
Ice maker cannot determine if water is frozen and ready for dispensing
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 14
What This Means
Loose connector at CN90-1 or CN90-7; Damaged ice maker thermistor; PCB solder joint failure; Freezer too warm to make ice
What actually causes this:
Ice maker sensor has lost connection or burned out from electrical overstress
First Thing to Check
Verify the ice maker sensor connector is fully seated on the main control board
Parts Involved
How to Fix
- 1
Check voltage between MAIN PCB CN90-1 and CN90-7
- 2
Expected voltage range: 4.5V to 1.0V
- 3
Verify both connector pins are fully seated
- 4
Check if freezer temperature is below 0°C
This Error Applies To
Samsung RF265BEA Series Refrigerators (2016) (2016–present)
Related Error Codes
Refrigerator cannot detect internal humidity levels
Freezer defrost cycle cannot detect when ice buildup has melted
Compressor motor is not spinning and cooling system cannot function
Refrigerator defrost cycle cannot detect when ice has melted
Freezer temperature cannot be measured or controlled
Refrigerator temperature cannot be measured or controlled
Pantry drawer temperature cannot be monitored or controlled
Cold air cannot circulate in freezer compartment