Samsung Refrigerators2016–present

Error Code 39

Ice maker is not working or has encountered a failure during operation

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 39

What This Means

Ice maker sensor failure; Motor not rotating to home position; Water valve not opening; Ice maker assembly fault

What actually causes this:

Ice maker assembly failed or water supply is frozen

First Thing to Check

Ensure the water inlet valve is open and water line is not frozen

Parts Involved

Ice Maker AssemblyIce Maker SensorWater inlet valveIce maker motor

How to Fix

  1. 1

    Power cycle the refrigerator by unplugging for 5 minutes

  2. 2

    Plug back in and observe ice maker operation

  3. 3

    Check if ice maker produces cubes within 1 hour

  4. 4

    Monitor for error code reappearance

This Error Applies To

Samsung RF265BEA Series Refrigerators (2016) (2016–present)

Service manual exact match: RF265BEAService manual exact match: RF265

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