Samsung Refrigerators2016–present

Error Code 71

Freezer is warmer than it should be and food may spoil

Moderate

Address soon - your appliance may not work properly

Also displayed as: 71

What This Means

Door left open for extended period; Hot food stored in freezer; Compressor not running; Evaporator fan not operating

What actually causes this:

Door was left open or hot food was put in freezer

First Thing to Check

Check that the freezer door is completely closed and sealed

Parts Involved

Freezer compartmentCompressorEvaporator fan

How to Fix

  1. 1

    Check if freezer door is fully closed

  2. 2

    Remove hot food items from freezer

  3. 3

    Verify compressor is running (listen for hum)

  4. 4

    Check if fans are operating

This Error Applies To

Samsung RF265BEA Series Refrigerators (2016) (2016–present)

Service manual exact match: RF265BEAService manual exact match: RF265

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