Samsung Refrigerators2016–present

Error Code 6

Refrigerator cannot sense outside air temperature for energy-saving functions

Moderate

Address soon - your appliance may not work properly

Also displayed as: 6

What This Means

Loose connector at CN78 pins 8 or 12; Damaged thermistor; PCB solder joint failure; Moisture intrusion into sensor

What actually causes this:

Ambient sensor wire loose or sensor failed from condensation

First Thing to Check

Open the refrigerator door and look for the ambient sensor near the top hinge

Parts Involved

Ambient Temperature Sensor (Thermistor)Main PCB connector CN78

How to Fix

  1. 1

    Check voltage between Main PCB CN78-8 and CN78-12

  2. 2

    Expected voltage range: 4.5V to 1.0V

  3. 3

    Verify connector is fully seated

  4. 4

    Check for moisture damage on sensor

This Error Applies To

Samsung RF265BEA Series Refrigerators (2016) (2016–present)

Service manual exact match: RF265BEAService manual exact match: RF265

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