Error Code 65
Ice cubes can freeze together and jam the dispenser
Moderate
Address soon - your appliance may not work properly
Also displayed as: 65
What This Means
Heater element open or shorted; Disconnected heater wires at CN79; Heater failure; Relay failure
What actually causes this:
Ice bucket heater element burned out or wire came loose
First Thing to Check
Verify the ice bucket heater connector is properly connected
Parts Involved
How to Fix
- 1
Separate MAIN PCB CN79 wire from PCB
- 2
Measure resistance between CN79 Orange and Gray wire (power off)
- 3
Expected: 135 ohm ±7%
- 4
0 ohm = short, infinite = open circuit
This Error Applies To
Samsung RF265BEA Series Refrigerators (2016) (2016–present)
Related Error Codes
Freezer defrost cycle cannot detect when ice buildup has melted
Compressor motor is not spinning and cooling system cannot function
Refrigerator defrost cycle cannot detect when ice has melted
Ice storage compartment temperature cannot be monitored
Compressor cannot receive control signals and may not operate
Freezer is warmer than it should be and food may spoil
Compressor cannot operate due to power delivery system fault
Refrigerator voltage is too high and internal components may be damaged