Samsung Refrigerators2021–present

Error Code 23C

The condenser/machine room fan has stopped running

Moderate

Address soon - your appliance may not work properly

Also displayed as: 23C

What This Means

Feedback signal line contact error; Fan motor wire separation; Defective fan motor

What actually causes this:

Debris or dust buildup on the condenser fan blade, stalling it; common in dusty environments

First Thing to Check

Pull the refrigerator away from the wall and look at the bottom rear — check for debris blocking the condenser fan

Parts Involved

Machine compartment BLDC fan motor (Z19W12MS1A5-52K09)Main PCBCN20 connector

How to Fix

  1. 1

    Check feedback signal between Main PCB CN20 pins 20 and 24

  2. 2

    Verify voltage between CN20 #22 and #24 is DC 7–12V when running

  3. 3

    Check voltage between CN20 #22 and #24 is ~DC 2V for feedback pulse

This Error Applies To

Samsung RF29A9071 Series Refrigerators (2021) (2021–present)

Service manual exact match: RF23A9071*Service manual exact match: RF23A9675MT*Service manual exact match: RF71A9671*Service manual exact match: RF71A9771*Service manual exact match: RF85A92FA*Service manual exact match: RF29A9071*Service manual exact match: RF29A9770*Service manual exact match: RF23A9675*+2 more

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