Samsung Refrigerators2021–present

Error Code 24C

The cubed ice maker failed to complete its cycle three times in a row

Moderate

Address soon - your appliance may not work properly

Also displayed as: 24C

What This Means

Ice maker motor failure; Ice maker sensor failure; Wire connection issues; Water supply not reaching ice maker

What actually causes this:

Low freezer temperature combined with a slow fill valve causes the ice tray to over-freeze before ejection, jamming the motor

First Thing to Check

Press the ice maker test button for 1.5 seconds and watch whether the harvest arm rotates

Parts Involved

Cubed ice maker assemblyWater fill valveIce maker sensorMain PCB

How to Fix

  1. 1

    Press the ice maker test button (hold over 1.5 seconds) and observe if ice maker rotates

  2. 2

    Check voltage of IC01 MICOM pin #18 (should be 5V in standby, 0V during rotation)

  3. 3

    Verify water is supplied after waiting the fill cycle

  4. 4

    Check ICE Maker Sensor voltage between CN90 pins 11 and 13 (should be 4.5V to 1.0V)

This Error Applies To

Samsung RF29A9071 Series Refrigerators (2021) (2021–present)

Service manual exact match: RF23A9071*Service manual exact match: RF23A9675MT*Service manual exact match: RF71A9671*Service manual exact match: RF71A9771*Service manual exact match: RF85A92FA*Service manual exact match: RF29A9071*Service manual exact match: RF29A9770*Service manual exact match: RF23A9675*+2 more

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