Samsung Refrigerators2023–present

Error Code 116

Ice Bites ice maker has repeatedly failed to complete its cycle

Moderate

Address soon - your appliance may not work properly

Also displayed as: 116

What This Means

Ice Bites maker motor failure; Water supply failure to Ice Bites maker; Ice Bites maker sensor failure; Ice jam in Ice Bites maker

What actually causes this:

The Ice Bites maker motor has failed or ice has jammed the mechanism.

First Thing to Check

Remove the ice bucket and press the Ice Bites maker test button (hold over 1.5 sec) to see if the motor rotates.

Parts Involved

Ice Bites maker assemblyIce Bites maker sensorWater inlet valve

How to Fix

  1. 1

    After replacing the Ice Bites Maker, check if it operates normally

  2. 2

    Verify water supply is reaching the Ice Bites maker

  3. 3

    Check Ice Bites maker sensor (code 115C) first

  4. 4

    Test Ice Bites maker motor CW/CCW rotation (IC91 #5 and #7)

This Error Applies To

Samsung RF29CB9900 Series Refrigerators (2023) (2023–present)

Service manual exact match: RF29C*Service manual exact match: RF23C*Service manual exact match: RF29CB9900QKAAService manual exact match: RF23CB9900QKAAService manual exact match: RF23CB99008MACService manual exact match: RF**CB9900*

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