Samsung Refrigerators2023–present

Error Code 12C

Fridge compartment defrost sensor reading out of valid range

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 12C

What This Means

Sensor housing separated; Incomplete connector contact; Open-circuited wire; Short-circuit

What actually causes this:

Defrost sensor dislodged from evaporator during a prior service call or the thermistor has failed.

First Thing to Check

Remove the REF evaporator cover and check that the defrost sensor is hooked to the evaporator.

Parts Involved

Fridge defrost thermistor (DKST1329GW)Main PCB CN20

How to Fix

  1. 1

    Check voltage between Main PCB CN20 pins 5 and 7; should be within 4.5V–1.0V range

  2. 2

    Inspect defrost sensor mounting on fridge evaporator

  3. 3

    Verify sensor is secured by sensor hook

  4. 4

    Replace if out of range

This Error Applies To

Samsung RF29CB9900 Series Refrigerators (2023) (2023–present)

Service manual exact match: RF29C*Service manual exact match: RF23C*Service manual exact match: RF29CB9900QKAAService manual exact match: RF23CB9900QKAAService manual exact match: RF23CB99008MACService manual exact match: RF**CB9900*

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