Samsung Refrigerators2023–present

Error Code 14C

FlexZone defrost sensor out of valid range

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 14C

What This Means

Sensor housing separated; Incomplete connector contact; Open-circuited wire; Short-circuit

What actually causes this:

Defrost sensor fell off the FlexZone evaporator or failed thermistor.

First Thing to Check

Access the FlexZone evaporator cover and verify the defrost sensor is clipped in place.

Parts Involved

Flex Room defrost thermistorMain PCB CN40

How to Fix

  1. 1

    Check voltage between Main PCB CN40 pins 18 and 20; should be within 4.5V–1.0V range

  2. 2

    Inspect defrost sensor mounting on Flex Room evaporator

  3. 3

    Verify sensor is secured by sensor hook

  4. 4

    Replace if out of range

This Error Applies To

Samsung RF29CB9900 Series Refrigerators (2023) (2023–present)

Service manual exact match: RF29C*Service manual exact match: RF23C*Service manual exact match: RF29CB9900QKAAService manual exact match: RF23CB9900QKAAService manual exact match: RF23CB99008MACService manual exact match: RF**CB9900*

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