Samsung Refrigerators2023–present

Error Code 1C

Freezer temperature sensor reading out of valid range

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 1C

What This Means

Sensor housing separated from its mount; Incomplete connector contact at sensor plug; Open-circuited sensor wire; Short-circuit in sensor circuit

What actually causes this:

Usually a disconnected or corroded sensor plug, or a failed thermistor after long use in freezing conditions.

First Thing to Check

Open the freezer evaporator cover and inspect the sensor connector — reseat it firmly.

Parts Involved

Freezer temperature thermistorMain PCB CN20

How to Fix

  1. 1

    Check voltage between Main PCB CN20 pins 10 and 12; should be within 4.5V–1.0V range

  2. 2

    Inspect sensor housing connector for proper seating

  3. 3

    Check wire harness for breaks or shorts

  4. 4

    Replace sensor if voltage is out of range

This Error Applies To

Samsung RF29CB9900 Series Refrigerators (2023) (2023–present)

Service manual exact match: RF29C*Service manual exact match: RF23C*Service manual exact match: RF29CB9900QKAAService manual exact match: RF23CB9900QKAAService manual exact match: RF23CB99008MACService manual exact match: RF**CB9900*

Need more help with your Samsung refrigerators?