Samsung Refrigerators2014–present

Error Code 11

Condenser fan not running — compressor will overheat and refrigerator will not cool

Moderate

Address soon - your appliance may not work properly

Also displayed as: Left - ⑤ LED ON

What This Means

Condenser fan motor mechanical failure; Motor speed feedback signal loss; Motor wire disconnected or cut; Condenser fan impeller damage or dust clogging; Fan connector loose or corroded; Motor bearing seizure

What actually causes this:

Debris blocking fan, failed motor, or broken feedback wire

First Thing to Check

Check CN75 #1 to #2 for 7V~12V supply

Parts Involved

Fan-Motor(Condenser)Connector CN75Motor feedback harnessCondenser coil

How to Fix

  1. 1

    Check voltage between MAIN PCB CN75 #1(GRAY) and #2(SKY BLUE)

  2. 2

    Voltage should be 7V~12V

  3. 3

    Verify fan connector is fully seated

  4. 4

    Manually spin fan blades to check for jamming

  5. 5

    Inspect condenser for dust or debris blockage

This Error Applies To

Samsung RS25J5008S Series Refrigerators (2014) (2014–present)

Service manual exact match: RS25J500DBC/AAService manual exact match: RS25J5008SP/APService manual exact match: RS25J500DSR/AAService manual exact match: RS25J500DWW/AAService manual exact match: RS25J500DSRService manual exact match: RS26DDService manual exact match: RS25H50**Service manual exact match: RS25H50**(Global)+2 more

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