Error Code 9C2
The washer is getting too much electrical power.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C2
What This Means
Over voltage being supplied to the washer; Main PBA fault (sometimes)
What actually causes this:
Your home's electrical supply is delivering higher-than-normal voltage, possibly from a utility issue.
First Thing to Check
Unplug the washer, wait 30 seconds, and plug it back in. If the error returns, the issue may be with your home's electrical supply.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power terminals and observe operation
- 3
3. Check whether a plug receptacle is used
- 4
4. If main PBA fault, replace PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA50K8600A Series Washers (2016) (2016–present)
Related Error Codes
The washer cannot detect how much water is in the tub.
The washer's motor cannot spin or is getting bad signals.
The washer is not filling with water properly.
The incoming water is too hot for the selected wash cycle.
The washer cannot pump the water out.
The washer is not getting enough electrical power.
The washer's control boards cannot talk to each other.
The washer's I/O module lost communication with the main board.