Error Code 1C
The washer cannot detect how much water is in the tub.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Water level sensor hose is damaged (punctured); Hose is clogged with foreign material; Hose is folded; Too much lubricant applied to insertion part of air hose; Hose disengaged; Part fault (faulty internal soldering); Water level sensor terminal disengaged; Main PBA fault; PBA connector terminal not connected
What actually causes this:
Most often the small rubber hose connecting the sensor to the tub has slipped off, gotten kinked, or cracked with age.
First Thing to Check
Cancel the cycle, unplug the washer for 60 seconds, then restart. If the code returns, check that the drain hose is not kinked.
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal connections
- 2
2. Check the part code of the water level sensor — an incorrect part causes abnormal operation
- 3
3. Check the water level sensor frequency: connect sensor and connector, measure on Blue and Orange wires
- 4
4. Frequency should be approx. 26.4 KHz without water (minimum 25.9 KHz)
- 5
5. If the water level sensor is defective, replace it
- 6
6. If no problems found for all procedures above, replace the PBA
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The incoming water is too hot for the selected wash cycle.
The washer cannot pump out the water after washing.
The washer's display screen cannot communicate with the main board.
The washer is getting too much electrical power from the outlet.