Error Code 9C2
The washer is getting too much electrical power from the outlet.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage supplied to the washer; Consumer power conditions are poor; Main PBA fault (sometimes)
What actually causes this:
A home electrical problem is sending voltage that is too high to the outlet, or a PBA fault is misreading voltage.
First Thing to Check
Unplug the washer immediately and try a different outlet on a different circuit.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions
- 2
2. Check the operating voltage at internal power terminals
- 3
3. Check the voltages during operation
- 4
4. If all checks pass, Main PBA fault — replace PBA
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The incoming water is too hot for the selected wash cycle.
The washer cannot pump out the water after washing.
The washer's display screen cannot communicate with the main board.
The control panel and main circuit board cannot talk to each other.