Error Code AC
The control panel and main circuit board cannot talk to each other.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AC
What This Means
Signals between sub and main PBAs are not sensed due to communication check; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on sub PBA C/Panel
What actually causes this:
A loose wire connector between the control panel board and the main board, often from vibration over time.
First Thing to Check
Unplug the washer for 60 seconds, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check the wire connections and terminal contacts between the sub and main PBAs
- 2
2. Check for disconnected wires
- 3
3. Check whether the sub PBA is short-circuited because of moisture
- 4
4. If the main PBA's communication circuit is faulty, replace it
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The incoming water is too hot for the selected wash cycle.
The washer cannot pump out the water after washing.
The washer's display screen cannot communicate with the main board.
The washer is getting too much electrical power from the outlet.