Error Code 4C
The washer is not getting water.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 4C
What This Means
Water taps not open; Water hoses clogged; Water taps frozen; Insufficient water pressure; Cold and hot water taps improperly connected; Mesh filter clogged with debris; Water supply valve defective; Water supply frozen in winter; Main PCB relay malfunction
What actually causes this:
Somebody left the water faucets turned off, or the inlet filter screens are clogged with sediment.
First Thing to Check
Make sure both hot and cold water faucets behind the washer are fully open.
Parts Involved
How to Fix
- 1
1. Measure the resistance of the water supply valve: should be 0.9K ohms to 1.1K ohms between terminals.
- 2
2. Check whether there is foreign material in the water supply valve filter.
- 3
3. Check if water supply is blocked due to alien substance in the valve.
- 4
4. Check if water is being supplied to the machine.
- 5
5. Check if the water supply is blocked due to frozen water.
- 6
6. If the water supply valve is defective, replace it.
- 7
7. If the PBA relay malfunctions, replace the PBA.
This Error Applies To
Samsung WA51DG5505 Series Washers (2024) (2024–present)
Related Error Codes
The water level sensor is not reading correctly.
The washer motor is not running properly.
The water hoses are connected to the wrong faucets.
The washer cannot pump the water out.
The washer's vibration sensor is not working.
The washer is getting too much voltage from the outlet.
The washer is not getting enough voltage from the outlet.
The washer's control boards cannot talk to each other.