Error Code 3E

The washer's motor can't spin properly

Also displayed as: 3E

What This Means

Motor spin net is not engaged; Motor's internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (e.g. a screw) has entered the motor; Overloading — too much laundry; Washing motor fault; Washing motor hall sensor fault; Incorrect connections of the washing motor/hall sensor connector; Motor stator cover is damaged; Main PCB fault

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check the motor winding coil — check the motor connector terminal connections and contacts

2. 2

   2. Plug out the connector and read resistances at any two of the three terminals on the motor (should be approx. 19.4 ohms at 25°C)

3. 3

   3. 3E is displayed because of overloading — error occurs due to too much laundry

4. 4

   4. If the hall sensor terminal is faulty, replace the hall sensor

5. 5

   5. Check whether the stator of the washing motor is damaged

6. 6

   6. Check the motor rotor CN1 connector — check the resistance on the motor

7. 7

   7. Check for coil disconnections due to foreign material

8. 8

   8. If the PBA control circuit is faulty, replace the PBA

9. 9

   9. Check the voltage when the power is on: Hall-A pin 2, Hall-B pin 3, GND pin 4, Hall-Clutch pin 5 — resistance approx. 2 to 4 megohms

This Error Applies To

Samsung WA5471ABP Series Washers (2024) (2024–present)