Error Code AE
The washer's control boards can't communicate with each other
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE
What This Means
Signals between the sub and main PBAs are not sensed; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on the sub PBA C/Panel; Sub PBA is short-circuited because of moisture; Incorrect wire connections; Main PBA communication circuit fault
What actually causes this:
A loose wire connection or moisture got between the washer's circuit boards
First Thing to Check
Unplug the washer for 60 seconds, then plug it back in and try again
Parts Involved
How to Fix
- 1
1. Check the connector connections between the sub and main PBAs carefully — check for incorrect or loose connections
- 2
2. Remove the sub PBA C/Panel and check for any faulty soldering
- 3
3. Check for disconnected wires between sub and main PBAs
- 4
4. Check whether the sub PBA is short-circuited because of moisture
- 5
5. If the main PBA communication circuit is faulty, replace it
This Error Applies To
Samsung WA5471ABP Series Washers (2024) (2024–present)
Related Error Codes
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The washer door isn't closing or latching properly
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A button on the control panel appears stuck or is being held down
The washer's lid won't unlock after the cycle
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