How do I fix error code 9E1 on a Samsung washers?

1. undefined: 1. Check the consumer's power conditions — verify operating voltage 2. undefined: 2. Connect a tester to the internal power terminals during Boil or Dry operations and observe operation 3. undefined: 3. Check voltages carefully 4. undefined: 4. Check whether a plug receptacle (extension cord) is used — when connecting wire is 1m, momentary low voltage may drop up to 10V 5. undefined: 5. If voltage is stable and correct, check Main PBA

Samsung Washers2014–present

Error Code 9E1

Q: What does error code 9E1 mean on a Samsung washers?

Your washer is getting unreliable power from the outlet Consumer power conditions are abnormal; Operating voltage is out of range; Plug receptacle is used (extension cord causing voltage drop); Connecting wire over 1m long causing momentary low voltage drop up to 10V; Main PBA fault (sometimes)

Your washer is getting unreliable power from the outlet

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 9E1

What This Means

Consumer power conditions are abnormal; Operating voltage is out of range; Plug receptacle is used (extension cord causing voltage drop); Connecting wire over 1m long causing momentary low voltage drop up to 10V; Main PBA fault (sometimes)

What actually causes this:

The washer is plugged into an extension cord or a weak outlet that can't deliver steady power

First Thing to Check

Make sure the washer is plugged directly into a wall outlet, not an extension cord or power strip

Parts Involved

Main PBAPower Cord

How to Fix

1
1. Check the consumer's power conditions — verify operating voltage
2
2. Connect a tester to the internal power terminals during Boil or Dry operations and observe operation
3
3. Check voltages carefully
4
4. Check whether a plug receptacle (extension cord) is used — when connecting wire is 1m, momentary low voltage may drop up to 10V
5
5. If voltage is stable and correct, check Main PBA