Error Code dE
Your washer door isn't closing or locking properly
Moderate
Address soon - your appliance may not work properly
Also displayed as: dE
What This Means
Switch contact error because of deformation of the door hook; Door pulled open by force; Occurs during Boil wash because door is pushed due to pressure difference from internal temperature changes; Door not opened after door-open operation; Door not locked after door-close operation
What actually causes this:
The door wasn't shut firmly enough, or something is caught in the door seal preventing it from closing
First Thing to Check
Open the door, check for any clothes caught in the door seal, then close it firmly until you hear it click
Parts Involved
How to Fix
- 1
1. If a dS error occurs, check whether it occurs during the Boil cycle
- 2
2. If detected that the door is open, close the door
- 3
3. Check the door switch resistance — resistance between Pin 1 and Pin 3 must be approximately 175 Ohm
- 4
4. Check and repair the power wire connections and insulation state
- 5
5. If faulty, replace the door switch
- 6
6. Check the main PBA door sensing circuit — if faulty, replace
This Error Applies To
Samsung WF42H5200A Series Washers (2014) (2014–present)
Related Error Codes
Your washer's main computer has a critical failure
Your washer is getting too much power from the outlet
The WiFi module in your washer lost its connection to the main board
The control panels inside your washer aren't communicating with each other
The display panel lost its connection to the main control board
One of the buttons on your washer is stuck
The water heater in your washer isn't working properly
The door lock mechanism has an electrical problem