Error Code HE
The water heater in your washer isn't working properly
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HE
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error or temperature sensor fault; Water level sensor operates without water (frozen) and temperature sensor detects 100-150°C overheating; Heater engagement fault (out of place); PBA relay malfunction (if heater has no error)
What actually causes this:
The heating element burned out or its wiring came loose
First Thing to Check
If your clothes feel cold after a warm wash cycle, the heater has likely failed
Parts Involved
How to Fix
- 1
1. TYPE 1: Check resistance between points A and B on the heater — should be 16.05 +/- 0.65 Ohm
- 2
2. Check for wire disconnection between heater and Main PBA
- 3
3. If wash heater is faulty, replace it
- 4
4. If no problem in heater, TYPE 2: check wash-thermistor at back of Tub
- 5
5. If TYPE 1 is OK, change the wash-thermistor [BACK] at the back of the tub
- 6
6. Check PBA relay if heater tests normal
This Error Applies To
Samsung WF42H5200A Series Washers (2014) (2014–present)
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