Samsung Washers2014–present

Error Code UE

The clothes inside the drum are bunched up unevenly

Moderate

Address soon - your appliance may not work properly

Also displayed as: UE

What This Means

Laundry causing unbalanced condition; Motor hall sensor fault; Too few or too many items causing uneven weight distribution; Heavy items like towels or jeans bunched on one side

What actually causes this:

Heavy items like towels or jeans clumped together on one side of the drum

First Thing to Check

Pause the washer, open the door, and spread the clothes out evenly around the drum

Parts Involved

Motor Hall SensorDrum

How to Fix

  1. 1

    1. Check the type of laundry — certain items may cause unbalanced situations

  2. 2

    2. Educate the consumer — in this case, press pause to reposition the load or remove a few items

  3. 3

    3. Press start to continue and complete the wash cycle

  4. 4

    4. If error persists with well-distributed loads, check motor hall sensor

This Error Applies To

Samsung WF42H5200A Series Washers (2014) (2014–present)

Service manual exact match: WF42H5200AP/A2Service manual exact match: WF42H5200AF/A2Service manual exact match: WF42H5200AW/A2

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