How do I fix error code UB on a Samsung washers?

1. undefined: 1. Check the type of laundry 2. undefined: 2. Educate the consumer — in this case, press pause to reposition the load contents or remove a few items 3. undefined: 3. Press Start to continue and complete the wash cycle 4. undefined: 4. Check for motor hall sensor fault if issue persists with balanced loads

Samsung Washers2018–present

Error Code UB

Q: What does error code UB mean on a Samsung washers?

The laundry inside the drum is bunched up on one side Laundry is unevenly distributed in the drum; Too few or too many items in the drum; Heavy items causing drum imbalance; Motor hall sensor fault may cause unbalanced situation

The laundry inside the drum is bunched up on one side

Moderate

Address soon - your appliance may not work properly

Also displayed as: UB

What This Means

Laundry is unevenly distributed in the drum; Too few or too many items in the drum; Heavy items causing drum imbalance; Motor hall sensor fault may cause unbalanced situation

What actually causes this:

Heavy items like towels or jeans shifted to one side of the drum during the cycle

First Thing to Check

Pause the cycle, open the door, and spread the clothes out more evenly in the drum

Parts Involved

DrumMotor Hall Sensor

How to Fix

1
1. Check the type of laundry
2
2. Educate the consumer — in this case, press pause to reposition the load contents or remove a few items
3
3. Press Start to continue and complete the wash cycle
4
4. Check for motor hall sensor fault if issue persists with balanced loads

This Error Applies To

Samsung WF45K6 Series Washers (2018) (2018–present)

Service manual exact match: WF45K6500AV/A2Service manual exact match: WF45K6500AW/A2Service manual exact match: WF45K6200AZ/A2Service manual exact match: WF45K6200AW/A2