Error Code HC1
The washer's water heater isn't working properly
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Washing heater contact error or temperature sensor fault; Water level sensor operates without water (frozen or other reason); Temperature sensor engaged at the bottom detects 100-150 degrees C; PBA relay malfunction
What actually causes this:
The heating element burned out or a wire connection came loose
First Thing to Check
If your clothes come out cold when using a hot water cycle, the heater has likely failed
Parts Involved
How to Fix
- 1
1. Check for connection between wire and heater
- 2
2. Check the heater resistance: should be 16.05 plus or minus 0.65 ohms
- 3
3. If the heater is normal, replace the wash-thermistor at the back of the tub
- 4
4. Check the PBA relay operation
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45R6100A Series Washers (2024) (2024–present)
Related Error Codes
The washer's motor can't spin the drum properly
The incoming water is too hot for delicate wash cycles
An internal circuit module can't communicate with the main board
The WiFi module can't communicate with the main board
The door lock mechanism won't engage
The washer detects the door opening while running
The washer has too much water in the tub and is overflowing
A button on the control panel is stuck or pressed in