Error Code 9C2
The washer is getting too much electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage supplied to the washer; Unstable home power supply; Main PBA fault (sometimes)
What actually causes this:
The home's electrical supply has a voltage problem — possibly a loose neutral wire at the panel
First Thing to Check
Unplug the washer and try a different outlet — if the error happens on every outlet, call an electrician
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power terminals and verify voltage
- 3
3. If voltage is abnormally high, consult an electrician
- 4
4. If voltage is normal and error persists, replace the Main PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45R6100A Series Washers (2024) (2024–present)
Related Error Codes
The washer's motor can't spin the drum properly
The incoming water is too hot for delicate wash cycles
An internal circuit module can't communicate with the main board
The WiFi module can't communicate with the main board
The door lock mechanism won't engage
The washer detects the door opening while running
The washer's water heater isn't working properly
The washer has too much water in the tub and is overflowing