Error Code 1C
The washer cannot detect the water level properly
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C (upper) / 1C (lower)
What This Means
Water level sensor hose is damaged (punctured); Water level sensor hose is clogged with foreign material; Water level sensor hose is folded; Too much lubricant applied to the air hose insertion part; Hose engagement error (disengaged); Part fault (faulty internal soldering); Water level sensor terminal is disengaged; Main PBA fault
What actually causes this:
The small rubber hose connected to the water level sensor got kinked, clogged, or popped off
First Thing to Check
Turn off the washer, wait 30 seconds, and restart — if the error returns, call for service
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal connections and contacts
- 2
2. Check the water level frequency — approximately 25.3 kHz with no load
- 3
3. Make sure the sensor and the connector are connected
- 4
4. Check the material connections
- 5
5. If the water level sensor is faulty, replace it
- 6
6. If the error persists despite the above action, replace the PBA
This Error Applies To
Samsung WV55M9600A Series Washers (2024) (2024–present)
Related Error Codes
The washer is getting too much electrical power
The washer's motor cannot spin or is struggling to turn
The washer is not getting water
The incoming water is too hot for delicate wash cycles
The washer cannot pump the water out
The washer is not getting enough electrical power
The top and bottom washers cannot communicate with each other
A button on the control panel appears to be stuck