Error Code 4C
The washer is not getting water
Moderate
Address soon - your appliance may not work properly
Also displayed as: 4C (upper) / 4C (lower)
What This Means
Foreign material entering the water supply valve; Water supply valve terminal is not connected (wire disconnected); Warm water and rinse connectors are wrongly connected to each other; PCB terminal from drain hose to detergent drawer is not connected; Transparent hose is folded or torn; Cold and warm water supply hoses are wrongly engaged; Water supply valve filter is clogged; Freezing in winter season; Main PBA relay operates abnormally
What actually causes this:
The water faucet behind the washer is turned off, or the inlet filter screen is clogged with sediment
First Thing to Check
Make sure the water faucet behind the washer is fully open
Parts Involved
How to Fix
- 1
1. Check the water supply valve resistance: 0.9–1.1 kilohms
- 2
2. Check whether the water supply valve filter is clogged — if clogged, clean filter
- 3
3. Check whether water is supplied continuously (possible valve fault)
- 4
4. Check whether no water is supplied at all
- 5
5. Check for freezing in the winter season
- 6
6. If the PBA relay operates abnormally, replace the PBA
This Error Applies To
Samsung WV55M9600A Series Washers (2024) (2024–present)
Related Error Codes
The washer is getting too much electrical power
The washer cannot detect the water level properly
The washer's motor cannot spin or is struggling to turn
The incoming water is too hot for delicate wash cycles
The washer cannot pump the water out
The washer is not getting enough electrical power
The top and bottom washers cannot communicate with each other
A button on the control panel appears to be stuck