Samsung Washers2024–present

Error Code 4C2

The incoming water is too hot for delicate wash cycles

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C2 (upper) / 4C2 (lower)

What This Means

Cold and warm water supply hoses are wrongly engaged into each other; Water temperature sensed as higher than 50°C in Wool or Lingerie courses; Water heater temperature set too high

What actually causes this:

The hot and cold water hoses were connected to the wrong faucets during installation

First Thing to Check

Check that the hot water hose goes to the hot faucet and the cold hose goes to the cold faucet

Parts Involved

Water Supply HosesWater Supply Valve

How to Fix

  1. 1

    1. Verify that the hot and cold water hoses are connected to the correct faucets

  2. 2

    2. Check the water heater temperature setting

  3. 3

    3. Run a cold water cycle and verify the incoming water temperature

This Error Applies To

Samsung WV55M9600A Series Washers (2024) (2024–present)

Service manual exact match: WV55M9600AV/A5Service manual exact match: WV55M9600AW/A5

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