Error Code 9C2
The washer is getting too much electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2 (upper) / 9C2 (lower)
What This Means
Over voltage supplied to the washer; Unstable power supply; Main PBA fault
What actually causes this:
The electrical outlet is delivering higher voltage than normal, which can happen with unstable home wiring
First Thing to Check
Unplug the washer and try a different outlet — if the error continues, have an electrician check your home wiring
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions — verify the operating voltage
- 2
2. Connect a tester to the internal power terminals during Boil operations and observe carefully
- 3
3. Check voltages at the outlet
- 4
4. If voltage is normal, replace Main PBA
This Error Applies To
Samsung WV55M9600A Series Washers (2024) (2024–present)
Related Error Codes
The washer cannot detect the water level properly
The washer's motor cannot spin or is struggling to turn
The washer is not getting water
The incoming water is too hot for delicate wash cycles
The washer cannot pump the water out
The washer is not getting enough electrical power
The top and bottom washers cannot communicate with each other
A button on the control panel appears to be stuck