Samsung Washers2024–present

Error Code BC2

A button on the control panel appears to be stuck

Moderate

Address soon - your appliance may not work properly

Also displayed as: BC2 (upper) / BC2 (lower)

What This Means

Switch is jammed or stuck due to uneven pressing from deformed control panel or button; Screws that hold the sub PBA in place are tightened too much; Button other than Power button is continually pressed for more than 30 seconds; Deformation of an internal plastic injection part; Sub PBA assembly screw tightened too much

What actually causes this:

A button on the control panel is physically stuck or the panel got warped from heat or pressure

First Thing to Check

Press each button on the control panel firmly to see if any are stuck — try wiggling a stuck button free

Parts Involved

Control PanelSub PBAMain PBA

How to Fix

  1. 1

    1. Check whether any button on the control panel is physically stuck

  2. 2

    2. Check if the screws holding the sub PBA are over-tightened — loosen slightly if needed

  3. 3

    3. Check for deformation of the control panel or internal plastic parts

  4. 4

    4. Replace control panel assembly if buttons are physically stuck or deformed

This Error Applies To

Samsung WV55M9600A Series Washers (2024) (2024–present)

Service manual exact match: WV55M9600AV/A5Service manual exact match: WV55M9600AW/A5

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