Error Code HC1
The washer detected dangerously high temperatures and shut off for safety
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1 (lower only)
What This Means
Temperature sensor engaged at bottom detects 100–150°C; Washing heater malfunction causing over-temperature; Water level sensor malfunction allowing heater to run without water; Frozen water causing dry heating; PBA relay malfunction
What actually causes this:
The heater ran without enough water in the tub, causing it to overheat
First Thing to Check
Turn off the washer immediately and do not use it until it has been inspected by a technician
Parts Involved
How to Fix
- 1
1. Check heater resistance between A and B — it should be 16.05 plus or minus 0.65 ohms
- 2
2. Check wash-thermistor for faults
- 3
3. Check water level sensor operation
- 4
4. Replace heater or thermistor as needed
This Error Applies To
Samsung WV55M9600A Series Washers (2024) (2024–present)
Related Error Codes
The washer is getting too much electrical power
The washer cannot detect the water level properly
The washer's motor cannot spin or is struggling to turn
The washer is not getting water
The incoming water is too hot for delicate wash cycles
The washer cannot pump the water out
The washer is not getting enough electrical power
The top and bottom washers cannot communicate with each other